Customer Service Announcement
Posted On: July 13, 2026
Dear Valued Customers,
At Core Equipment Group, we are committed to continuously improving the way we serve our customers. As part of that commitment, we are currently transitioning to a new Enterprise Resource Planning (ERP) system designed to enhance our operations and provide a more efficient, responsive, and seamless customer experience.
During this transition, you may experience occasional delays or minor disruptions in order processing, invoicing, parts availability, service scheduling, or other administrative functions. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as our team works through this important implementation.
Please be assured that every effort is being made to minimize any impact on your business while we complete this transition. This investment represents a significant step forward in strengthening our ability to serve you with greater accuracy, improved communication, and enhanced service for years to come.
We value your partnership and thank you for your continued trust and support throughout this process. If you have any questions or require immediate assistance, please do not hesitate to contact your Core Equipment Group representative.
We appreciate your patience as we make these improvements and look forward to serving you even better in the future.
Sincerely,
The Core Equipment Group Team